Coord Health Inc. – Terms and Conditions
Last Updated: July 26, 2025

 

Acceptance of Terms

Welcome to Coord Health Inc. (“Coord Health”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of www.coordhealth.com (the “Site”) and all related services and communications (together, the “Services”). By using our Site or Services, you agree to these Terms and to our Privacy Policy. If you do not agree, you may not use our Services.

We may update these Terms from time to time. It is your responsibility to review them periodically. Your continued use of the Services following any updates constitutes acceptance of the revised Terms.

 

Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using the Services, you represent and warrant that you meet this requirement.

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No Medical Advice or Care
Use of the Services is not for emergencies. If you think you have a medical emergency, call 911 or go to the nearest open clinic or emergency room. If you’re having suicidal thoughts, call 1-800-273-TALK (8255) to talk to a skilled, trained counselor at a crisis center in your area at any time (National Suicide Prevention Lifeline). If you are located outside the United States, call your local emergency line immediately.

 

The Services are not appropriate for all medical conditions or concerns. You should always consult with your physician or another licensed healthcare provider regarding any medical conditions, concerns, diagnoses, or treatments. Never delay seeking medical advice or care based on something you encountered through Coord Health.

 

General
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

Use of Services
You agree not to:

• Use the Services for any unlawful purpose.

• Interfere with or disrupt the Site or servers/networks connected to the Site.

• Reproduce, duplicate, copy, sell, or exploit any portion of the Services without our express written permission.
   

Device Information and Analytics
We use the device information that we collect (including IP addresses) to help screen for potential risk and fraud, and more generally to improve and optimize our Site—for example, by generating analytics about how users browse and interact with the Site and to assess the success of our marketing and advertising campaigns.

 

User Accounts and Communication
To access some parts of the Services, you may need to create an account or provide personal information (such as an email address or phone number). You agree to provide accurate and complete information. By signing up, you consent to receive emails and text messages related to your care, scheduling, classes, or reminders.
 

You may opt out of non-essential communications at any time by replying to or emailing info@coordhealth.com in our emails or replying "STOP" to text messages.

Privacy and Security
Coord Health is committed to protecting your privacy. Any personal information submitted to us is governed by our Privacy Policy. All patient-related counseling is conducted through our secure, HIPAA-compliant Healthie platform.
 

Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
 

This site may contain certain historical information. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

Modifications to Services and Prices
Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Services.

 

Payments and Billing
You agree to pay us, through our payment processor or financing partner (as applicable), all charges at the prices then in effect for any purchase in accordance with the applicable payment terms presented to you at the time of purchase. You agree to make payment using the payment method you provide when you set up your account.

We reserve the right to correct, or to instruct our payment processor or financing partner to correct, any errors or mistakes, even if payment has already been requested or received.

Please contact us at info@coordhealth.com for any billing questions. Refund requests must be submitted within 30 days of the billing date.

 

Intellectual Property
All content on the Site, including text, graphics, logos, and software, is the property of Coord Health or its licensors and is protected by intellectual property laws. You may not use or reproduce any content without express permission.

 

Limitation of Liability
The Services are provided “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, Coord Health disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

In no event shall Coord Health or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use the Services;

• Any unauthorized access to or use of our servers or any personal information stored therein.

 

Indemnification
You agree to indemnify, defend, and hold harmless Coord Health, its officers, directors, employees, contractors, and affiliates from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

 

Entire Agreement
The failure of Coord Health to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this Site constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

 

Contact
If you have any questions or concerns regarding these Terms, please contact us at:
info@coordhealth.com